Consider this –it is just a normal day like any other and suddenly, the workload explodes. Without warning, customers flock into your business, be it a shop or a restaurant, or they decide to call in and place a mountain of urgent orders that your current workforce just can’t handle without messing everything up– in short, have you ever experienced a shortage of employees just when you need them most?
In such a situation, what do you do? Do you call in backup, cancel vacations and days off, pay overtime, or just hire part-time employees? Remember that employees are not robots, they need downtime and you simply can’t expect them to be at their best after only a few hours of rest. But you simply can’t afford to let paying customers go just because you don’t have enough workers.
So, what do you do? This is the kind scheduling challenge that can literally drive a manager mad.
Scheduling challenges are among the most common problems businesses of all sizes face. In fact, other than bookkeeping, work schedules have been known to be the number one cause of real headaches and work-related stress for business owners and managers around the globe.
In spite of this, for a business to operate smoothly and be successful, managing its scheduling issues proactively should be a top priority. Effective schedules motivate the workforce in a positive way and consequently, they provide the kind of customer service that encourages customers to keep coming back.
Unfortunately, creating and managing employee schedules that actually send customers your way is not going to work with pen and paper-based scheduling anymore. You will need a powerful scheduling solution that will improve efficiency, increase customer satisfaction, and boost sales.
This might necessitate you to move your group or employee scheduling to the cloud or to invest in cloud-based employee scheduling software. With such software, you will be able to solve many scheduling challenges while at the same time cutting your scheduling time by more than half. For more information about these systems and great tips on how to make group scheduling easier and more effective, keep reading. http://zipschedules.com/blog/how-to-make-group-scheduling-easy-and-effective/?source=socialmedia