Once again, the holiday season is here, which for Store Managers means a lot of store traffic, increased inventory, and as expected, a new bunch of seasonal workers. Studies show that in the U.S alone, the season is expected to create up to 800,000 temporary jobs.
Large retailers and smaller retailers will both need extra hands, but as most retailers know, hiring seasonal employees, training and managing them can be a nerve-racking experience. The good news, however, is that with a trustworthy web-based shift planner, sometimes referred to as an online shift planner, and the right strategies, it is possible to turn a seasonal employment experience into a productive, flawless, and quite enjoyable experience. Here are some tips:
- Make schedules available as early as possible
Posting schedules a couple of hours or minutes in advance is among the various things that can easily irritate a seasonal worker, and usually leads to poor customer service, or worse, no shows. This is one mistake you cannot afford to make with such workers, reason being that they understand too well that they are temporary employees and they are therefore likely to have little or no loyalty to the business.
With this in mind, an online shift planner or a web-based schedule planner is one scheduling tool you simply can’t afford not to have if you intend to take on seasonal workers. This is because an online shift planner makes it possible for employees, both seasonal and permanent, to check out a new or an updated schedule as soon as it has been published via their smartphones and other internet-enabled devices, and this leaves them with sufficient time to get ready for their shifts.
Another advantage of using a web-based schedule planner during this season is that if some your employees (both seasonal and permanent) feel that they will be unable to work some of their assigned shifts for one reason or another, they will be able to respond immediately via the software requesting shift swaps or time off.
- Make communication the key throughout the season
As the saying goes, communication is the key to any success, and this applies to managing seasonal employees too. Make sure you communicate with your seasonal employees frequently to let them know of any changes in the schedule, work announcements, and of everything they need to know or do before or during their shifts.